Reviews

The service people were great. Kept me informed what was happening and worked hard to find the problem so it could be fixed

everything was fine with one exception I told them that I run 45 lbs in my tires because they are 10 ply and not to drop them to 35 lbs but someone didn't get the message n ow i have to stop by my tire shop and ask them to raise them back up to 45 lbs

Equinox was suddenly acting strange. Sputtering and dying. Spoke with Brandon via phone who recommended I get battery checked ASAP at a parts store as a first step. Did that- battery was ok. Then called back and Brandon helped me set up an appointment. I managed to drive the vehicle into the shop (it died multiple times on the way) and made it 30 mins before closing. Shop was closing early due to New Years Eve holiday and I had prepared to not have vehicle looked at/repaired for 4+ days, arranged for alternate transport to work and disruption to my life due to broken down car. But- your employee Tyler Bradshaw came through like a wizard and made sure my terrible year ended on a bright note! He quickly diagnosed the issue and said he was going to be staying over a bit past closing anyway and could help. Was able to replace solenoids immediately and get me on my way within the hour. I have to say, I’ve had several disappointing experiences with your business in the past and had not planned on continuing to come to Carr for maintenance. This changed everything for me. THANK YOU TYLER for caring about me as an individual customer. You really made a difference.

My car received warranty service where work was actually done on the car...yet my receipt simply showed "perform multi point vehicle inspection" with no mention of the work done. I've emailed my service rep and left a voice mail asking for a detailed receipt so I have a record of the work done. I've not received a reply. This is a disappointment. Not sure if I'd recommend Carr.

I had the batteries on my 2020 Bolt swapped out for new ones. The entire experience was so much better than I thought it would be. I was told it might be 4-6 weeks before my new batteries would be available. Five days later they called to make the appointment for the next day. When I dropped the car off, I was told it would be ready around 5-6 PM. Rolando called at noon to say it was done and ready for pick up. I was provided a free loaner. Best of all, my first charge on the new battery was 90 miles more than the original one. Thanks, Carr Chevrolet, for making my experience so painless!

The seller Jaime Larios provided me with an excellent service, very professional and kind, thanks for excellent service

Friendly, courteous, professional, thorough, and customer focused staff.

Perfect

No pressure. Had vehicles in stock. Actually able to choose between a used option and new.

Carr Chevrolet is always friendly, helpful, and do fabulous work.